If you want to talk with a real person

All of us have experienced frustration around customer service via the telephone. Most of the time, it's just so hard to get around the automated systems to talk with a real person. My friend Tom from work sent me this link that may come in handy the next time you are calling an airline, your credit card company, your bank, the phone company, etc... If you want to talk with a live body, here is a site which tells you all the tricks (i.e. what numbers to press on your touch tone pad) you need to know.